North America Customer Service:

Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.

For troubleshooting assistance visit our FAQ page

Online:

Place warranty claim with our warranty form

Send our customer service team an email

By Phone:

1-800-265-2150

April 1st to August 31st - Monday – Friday 8:30 am – 8:00pm; Saturday 8:30am-4:45pm (EST)
September 1st to March 31st - Monday – Friday 8:30 am – 4:45pm (EST)

By Mail:

585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3